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How manu888 Handles Your Personal Data

When you open an account with us and use payment methods like Touch 'n Go eWallet, Boost, or GrabPay, you share certain personal details with us — and we take that seriously.

Data collected only as neededTouch 'n Go eWallet, Boost, GrabPay account contextNo data sold to third partiesYou can request access or deletionAccount security measures in place
manu888 How manu888 Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage What You Share

We do not treat data protection as a checkbox. Four concrete practices shape how we handle the information attached to your account — from the moment you register through to any request you make to have your data removed. Players in Ipoh and elsewhere across Malaysia should know these practices apply consistently regardless of the payment method or device you use to access the platform.

Encrypted Storage

All account data, including payment references from Touch 'n Go eWallet and GrabPay transactions, is stored with encryption at rest. Access is restricted to verified internal roles only.

Cookie Controls

Session cookies keep you logged in and preserve your display settings. We do not use third-party advertising cookies. You can clear or block cookies through your browser or device settings at any time.

Retention and Deletion

We keep your account data for as long as your account is active. After closure, records are retained only as financial compliance obligations require, then deleted in line with our internal schedule.

Your Right to Access

You can request a copy of the personal data we hold on your account. We will verify your identity first, then provide the data in a readable format within the timeframe required by applicable law.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access your personal data, request a correction, or ask us to delete your account information, you can reach our support team through any of the channels below. We aim to acknowledge your request promptly and resolve straightforward data queries within a reasonable timeframe. For account-specific matters — such as transaction records tied to your Touch 'n Go eWallet or Boost deposits — please have your account email ready when you write in.

Live Chat Start a live chat session from the account page. Our support team can verify your identity and direct your data request to the right internal team without delay.
Email Support Send your data access or deletion request by email. Include your registered account email address so we can match your request to the correct account record.
Account Help Centre Our help centre covers common data questions, including how to update your registered mobile number, change linked payment methods, and manage cookie preferences on your device.

Common Questions About Your Privacy on manu888

These are the questions we actually receive from account holders about data, privacy and their rights. The answers below reflect how our platform works in practice — not a generic policy summary. If your question is not covered here, contact our support team directly via live chat or email.

We collect your name, email address, phone number and the payment reference details attached to your chosen method — whether that is Touch 'n Go eWallet, Boost, or GrabPay. Nothing beyond what your account operation requires.

We do not sell your personal data. Where third-party services are used to process payments or verify accounts, data sharing is limited to what those functions strictly require, under confidentiality terms.

After account closure, we retain transaction and identity records for as long as financial compliance obligations require. Once that period ends, the data is deleted from our systems according to our internal schedule.

Yes. Contact our support team via live chat or email with your registered account email address. We will verify your identity and provide your data in a readable format within the applicable legal timeframe.

Cookies on our platform handle session management — keeping you logged in and storing your display preferences. We do not use advertising cookies. You can manage or clear cookies through your device or browser settings.

Transaction references from Touch 'n Go eWallet, DuitNow or FPX deposits are stored to reconcile your account wallet records. This data is encrypted, access-controlled and retained only as long as compliance requires.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.